Frequently Asked Questions
General
What is GamerSaloon.com?
Is this site secure?
We take security very seriously at GamerSaloon.com. Our system is protected behind an industrial strength firewall. All sensitive data is transmitted through high-grade 256-bit encryption to protect against interception. All of our financial transactions are handled by PayPal, the leader in secure online payment systems.
How do I sign up?
Does it cost anything to sign up to GamerSaloon.com?
GamerSaloon.com is 100% free to sign up and there are no monthly subscription charges.
Is GamerSaloon.com Legal?
Because the games that are being played for cash prizes are games of skill and not games of chance, it is legal. However, there are states within the United States where the participation in skill-based video game tournaments for cash prizes is considered illegal. If you are accessing the service from the following states, you may not play for cash prizes on GamerSaloon.com: Arizona, Iowa, Hawaii, Mississippi, Montana, Nevada, and South Dakota.
How Does GamerSaloon.com work?
GamerSaloon.com works as a secured third party for online gamers to set up head-to-head tournaments. Once a tournament has been accepted by both members, money from both accounts is automatically deposited into our secure escrow account. After the online game has been played, the results have been reported and verified by each player, the winner's account will automatically be credited.
What video games does GamerSaloon.com support?
If you can play a head-to-head match online and it is a game of skill, not chance, then we support it. A list of all our available games can be found under choose a platform section on the homepage. We are also always open to suggestions. If you don't see a game that you want to play listed, simply contact us and we will add it for you.
What consoles does GamerSaloon.com support?
GamerSaloon.com supports the following systems: Xbox1, PS4, PC, Xbox 360, PS3, Wii & Wii U
Are there any monthly charges that will go on my credit card?
Under no circumstance do we charge a card or Paypal account without consent.
How much does it cost me to play?
Head-to-head matches for $5 or less have a flat 50 cent service fee, there is a 14% service fee for head-to-head matches played above $5. All multiplayer console, PC and arcade tournaments have set entries and set prizes. Service fees help the site operate smoothly and offer big money tournaments, bonuses, and other rewards.
How old do I have to be to become a GamerSaloon.com member?
You must be 18 or older to become a GamerSaloon.com member.
Why is my available balance less then my actual balance?
As soon as you send a challenge to another user those funds become unavailable to be used to compete in other tournaments. Once a challenge is sent you have two options. You can proceed with setting the match up and play or you can cancel the posted challenge. Sent challenges can be canceled from the My Saloon page.
Deposits
How do I deposit money into my GamerSaloon.com account?
There are multiple ways to credit your GamerSaloon.com account on the cashier page:
- Verified PayPal Account
- Credit Card
- Debit Card
- Pre-paid Gift Card
- Bitcoin
You can also credit your GamerSaloon.com account via the mail by sending a money order along with a note of your name, address, phone number and GamerSaloon.com username to:
Beyond Gaming, LLC
3445 Robina Avenue
Berkley,Mi 48072
Gamersaloon.com will never charge your card without your consent for any reason.
There is a $10 minimum on all deposits.
I tried to deposit and the money came off my debit or credit card but is not in my account?
This typically occurs because the information on your GamerSaloon.com account does not match the information linked to the card. For any transaction that does not go through the hold generally lasts 24-72 hours and when the hold is released the funds will be added back to your cards balance.
Does GamerSaloon.com accept pre-paid credit cards?
We accept most pre-paid VISA and Mastercards.
When I try to deposit it there is an error. Why does this happen?
It can happen for any number of reasons that vary from not having enough money on the card, the card having restrictions that result in the attempted deposit not going through, issues with the internet provider, the computers fire wall settings etc.
How does Bonus Cash get credited to my account?
Bonus cash will be placed in a pending account for each gamer. As you play games on GamerSaloon, funds will be automatically transferred from your pending account to your normal GamerSaloon account at a rate of 20% of your match entry amount. These bonus cash terms apply unless otherwise stated. If you have two or more active bonuses at any given time the credits will run consecutive not concurrent. Any deposit made that results in a bonus cash offer being credited to your account must be used for game play, failure to do so will void the offer. These bonus cash terms apply unless otherwise stated.
I don't live in the U.S., can I still deposit?
We welcome members from all over the world to participate in our video game skill tournaments. All transactions for GamerSaloon.com are in U.S. dollars. PayPal, our primary payment processor, will automatically convert your deposit in U.S. dollars to your native currency, deducting the proper amount from your credit card or PayPal account. If you have any questions please contact customercare@GamerSaloon.com.
Withdraws
How do I withdraw money from my GamerSaloon.com account?
GamerSaloon.com can process withdraws via direct deposit into your PayPal account or for residents of the U.S. or Canada, a check can be sent. There is a $3 Transaction Processing Fee on all Paypal withdraws and a $24.95 Transaction Processing Fee on all Check withdraws. Withdraws can be requested on the Cashier page.
How long does it take to receive my check or PayPal withdraw?
All regular withdraws are processed within 7 business days. Express check withdraws will arrive within 1 business day.
What is an Express withdraw and how much does it cost?
Express withdraws happen fast, real fast!
We process express withdraws via PayPal every single day. If you select an express withdraw through PayPal, you will receive your withdraw on the following day! If you select an express withdraw via check, the check will be processed the following business day and overnighted via UPS. There is an additional $10 fee for express Paypal withdraw request and a $24.95 fee to have checks overnighted (overnight check option is for United States residents only).
We process express withdraws via PayPal every single day. If you select an express withdraw through PayPal, you will receive your withdraw on the following day! If you select an express withdraw via check, the check will be processed the following business day and overnighted via UPS. There is an additional $10 fee for express Paypal withdraw request and a $24.95 fee to have checks overnighted (overnight check option is for United States residents only).
Account
What if I forgot my password?
If you forget your password, click HERE to have it e-mailed to you.
Can I have more than one account?
NO. Our policy is, only one account per individual and billing address.
How do I become sponsored by GamerSaloon.com?
If you are interested in being sponsored by GamerSaloon.com, please send an email to sponsorships@GamerSaloon.com and we will contact you.
How do I start competing on GamerSaloon.com?
Check out our walkthroughs section for more information on how to get started.
What type of internet connection do I need to play?
We recommend that you have a broadband internet connection for your ultimate online console gaming experience.
What is the "My Saloon" Page?
The My Saloon Page is where you can view all of the action.
